In Lean Six Sigma and other continuous improvement frameworks, projects begin with a clear understanding of the problem at hand . Without...

In the world of Six Sigma and Lean problem-solving, teams are often overwhelmed with a flood of ideas, observations, or data points....

When embarking on a Six Sigma project, it’s easy to jump into data and process maps. But without first listening to the Voice of the...

Every successful Six Sigma project starts with a crystal-clear understanding of the problem—and that’s exactly what the Define phase  in...