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When people think about Lean Six Sigma, they often picture factory floors, assembly lines, or production systems. But today, Lean Six Sigma is just as relevant—if not more so—in service industries . From hotels and restaurants to retail stores and call centers, the principles of Lean (waste elimination) and Six Sigma (variation reduction) can transform customer experiences, boost efficiency, and increase profitability. Why Service Industries Need Lean Six Sigma Service indust
