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Whether you're just getting started with Six Sigma or need a quick refresher, this glossary simplifies the core terms and tools you’ll encounter on your quality improvement journey. 1. Six Sigma A data-driven methodology for improving processes by identifying and eliminating defects or variations. The goal is to achieve near-perfect performance — typically 3.4 defects per million opportunities (DPMO) . 2. DMAIC The core Six Sigma framework for problem-solving: D efine: Iden
