top of page

Resources
Videos
Video Title
Video Title
Video Title
Daily Management Systems & Frontline Problem Solving


The Power of Visual Management: Making Work Visible, Simple, and Smarter
Have you ever noticed how quickly we interpret symbols — like restroom signs, traffic lights, or airport wayfinding boards — without needing to read a single word? That’s the essence of visual management . In Lean thinking, visual management is a cornerstone tool used to make information visible at a glance, helping teams identify what’s working, what’s not, and where action is needed — instantly. What Is Visual Management? Visual Management is the practice of using visuals —
sonamurgai
Nov 63 min read


5S in Action: Building the Foundation for Continuous Improvement
Have you ever spent ten frustrating minutes looking for a tool you just used? At home, it might only mean a small delay. But in a workplace—where dozens of people search for missing tools, documents, or materials every day—those lost minutes add up to lost productivity, increased frustration, and unnecessary costs. That’s where 5S comes in. The 5S system is one of the most widely used Lean tools, designed to create and maintain an orderly, efficient, and safe workplace. Mo
sonamurgai
Nov 43 min read


Getting to the Root of Problems: A Deep Dive into Root Cause Analysis and the 5 Whys
Have you ever faced a problem that wouldn’t go away? You fix it once, only to see it pop up again in another form. Whether it’s a recurring defect in production, a service delay, or a customer complaint that keeps resurfacing, the real issue often lies beneath the surface . That’s where Root Cause Analysis (RCA) comes in — a systematic approach to identifying the real causes behind problems rather than treating symptoms. Before we explore tools like the 5 Whys , it’s essent
sonamurgai
Oct 185 min read
Mistake-Proofing (Poka-Yoke) in the Real World: Simple Solutions to Everyday Errors
In Lean Six Sigma, we strive to reduce variation and eliminate defects —but even the best-designed processes are still run by humans. And humans, no matter how skilled, make mistakes. That’s where Poka-Yoke , or mistake-proofing, comes in. Originally developed by Shigeo Shingo at Toyota, Poka-Yoke (which translates to “error prevention”) is about designing processes so that mistakes either can’t happen—or if they do, they’re detected and corrected immediately. In other words,
sonamurgai
Oct 153 min read
Flow, Capacity & Value Streams
How to Use Process Mapping Beyond VSM: SIPOC, Swimlanes, and Spaghetti Diagrams
When most people think of process mapping in Lean Six Sigma, Value Stream Mapping (VSM) often takes center stage—and for good reason. It’s one of the most powerful tools for visualizing the end-to-end flow of materials and information. But VSM is not the only process mapping method available. In fact, for specific project phases or types of problems, other tools like SIPOC , Swimlane Diagrams , and Spaghetti Diagrams can provide sharper, more targeted insights. Let’s explor
sonamurgai
Oct 143 min read
The Two-Bin System in Lean: A Simple Way to Create Pull
In Lean management, some of the most effective tools are also the simplest. The Two-Bin System is one such method—a straightforward yet powerful way to manage inventory, reduce waste, and create a pull system . Instead of relying on forecasts or guesswork, the Two-Bin System ensures that materials are replenished only when they are needed. Let’s break down how it works, why it matters, and how organizations across industries can put it into action. What Is the Two-Bin System
sonamurgai
Sep 292 min read


Visualizing Workflow with Kanban Boards in Lean Six Sigma
In the world of Lean Six Sigma, effective project management is crucial to ensure processes run smoothly, waste is minimized, and teams remain aligned. One of the most powerful and practical tools for achieving this is the Kanban board . Rooted in Lean principles and popularized by Toyota’s production system, Kanban boards provide a simple yet highly effective way to visualize workflow, track progress, and identify bottlenecks. What is a Kanban Board? A Kanban board is a visu
sonamurgai
Sep 32 min read
Understanding Takt Time in Lean Systems
Takt Time is a foundational concept in Lean thinking, especially when striving to establish One Piece Flow within a process. Derived from the German word Takt , meaning "pulse" or "beat," it represents the rhythm at which a product or service must be completed to meet customer demand. Much like a conductor sets the tempo for an orchestra, Takt Time sets the pace for operations, ensuring production aligns with consumption. What Is Takt Time? At its core, Takt Time is the rate
sonamurgai
Aug 13 min read
Leadership, Culture & Change That Sticks
Why Most Improvements Don’t Stick—And How Lean Six Sigma Fixes the Problem
Every team has experienced it: A new process is rolled out. A workshop is held. Everyone agrees, “This is so much better!” …And then, three months later, everything quietly slips back to the old way. Sound familiar? This is one of the most common challenges in operations, healthcare, services, startups—every sector. The real problem isn’t improvement. It’s sustaining improvement . Lean Six Sigma offers one of the most effective frameworks for transforming temporary solutions
sonamurgai
Nov 143 min read
Sustaining Lean: How to Keep Improvements from Backsliding
Implementing Lean is a victory — but sustaining it is the real test. Many organizations experience early success with Lean projects only to see performance slip over time. Why? Because sustaining Lean requires more than tools — it demands new habits, accountability systems, and a culture of continuous improvement . Let’s explore practical strategies to maintain momentum and prevent Lean backsliding. The Natural Drift Back to “Old Ways” After a Lean transformation, teams often
sonamurgai
Nov 103 min read
The Role of a Lean Six Sigma Black Belt: Driving Change Through Data and Leadership
In the world of continuous improvement, the Six Sigma Black Belt stands as a pivotal role — one that blends analytical mastery with leadership excellence. Black Belts are the engines of transformation, guiding teams, solving complex problems, and driving measurable business impact. Whether in manufacturing, healthcare, finance, or services, a Black Belt’s influence extends far beyond data—they help shape culture, strategy, and long-term performance. 1. What Is a Six Sigma Bl
sonamurgai
Oct 82 min read
Stakeholders in Lean Six Sigma Projects: Why They Matter and How to Engage Them
Lean Six Sigma projects are powerful drivers of change. They reduce waste, improve quality, and increase efficiency. But no matter how strong the methodology or how talented the project team, success often comes down to one critical factor: stakeholder engagement . Who Are Stakeholders? In the context of Lean Six Sigma, stakeholders are individuals or groups who are affected by, have an interest in, or can influence the outcome of a project. They can be inside or outside the
sonamurgai
Sep 53 min read
Lean & Six Sigma Fundamentals for Operations
The Hidden Wastes Holding Your Team Back—And How Lean Six Sigma Helps You Eliminate Them
Every organization has problems they can feel but can’t always identify clearly: slow turnaround times, frustrated customers, overwhelmed employees, rising costs. These symptoms don’t appear overnight—they grow quietly, often hidden beneath day-to-day routines. Lean Six Sigma provides one of the most powerful lenses for exposing these hidden inefficiencies and transforming the way teams work. This blog reveals the nine biggest “invisible wastes” found in organizations and ho
sonamurgai
Nov 143 min read
Lean Six Sigma: What It Is, Why It Matters, and How to Get Started
In a world where customers expect faster delivery, higher quality, and seamless experiences, organizations need structured ways to improve performance. That’s where Lean Six Sigma comes in—one of the most powerful, proven methodologies for reducing waste, solving problems, and driving sustainable results. Whether you're new to process improvement or brushing up on fundamentals, this blog breaks down Lean Six Sigma in a clear, practical way. What Is Lean Six Sigma? Lean Six S
sonamurgai
Nov 143 min read
Locking in the Gains: How to Build a Strong Control and Response Plan in the Control Phase of DMAIC
When a Lean Six Sigma project reaches the Control phase , many teams feel a sense of victory. The improvements are showing results, variation is down, and processes are running smoothly. But here’s the reality — without a solid control and response plan, those hard-earned gains can fade fast . A well-designed Control Plan and Response Plan ensure that the new process not only sustains improvement but also alerts you when things start to drift. Let’s explore how to build one
sonamurgai
Oct 294 min read
Nominal Group Technique (NGT): A Structured Way to Build Consensus in Lean Six Sigma Projects
In any Lean Six Sigma project, team collaboration is the heartbeat of success. But collaboration isn’t always easy — especially when teams are diverse, opinions are strong, and time is limited. How do you make sure every voice is heard , ideas are evaluated objectively, and decisions reflect collective wisdom rather than the loudest voice in the room? That’s where the Nominal Group Technique (NGT) comes in — a structured, democratic approach to idea generation and prioriti
sonamurgai
Oct 293 min read
Strategy, Growth & Customer Value


How to Build a Winning Six Sigma Portfolio
In today’s competitive professional landscape, showcasing your Lean Six Sigma expertise isn’t just about holding certifications—it’s about proving the measurable impact you’ve delivered. A well-structured Six Sigma portfolio demonstrates your ability to apply data-driven methods, lead change, and achieve results. Whether you’re a Green Belt, Black Belt, or aspiring Master Black Belt, a winning portfolio can set you apart and open doors to new opportunities. 1. Why a Six Sigma
sonamurgai
Oct 73 min read


Applying Lean Six Sigma to Service Industries
When people think about Lean Six Sigma, they often picture factory floors, assembly lines, or production systems. But today, Lean Six Sigma is just as relevant—if not more so—in service industries . From hotels and restaurants to retail stores and call centers, the principles of Lean (waste elimination) and Six Sigma (variation reduction) can transform customer experiences, boost efficiency, and increase profitability. Why Service Industries Need Lean Six Sigma Service indust
sonamurgai
Oct 32 min read
Six Sigma in a Digital World: Challenges and Opportunities
The rise of digital transformation has changed the way organizations operate, deliver value, and compete. Cloud platforms, automation, artificial intelligence (AI), and big data analytics have redefined processes across industries. Amid these changes, Six Sigma—a methodology built on data-driven problem-solving—remains as relevant as ever. But the digital era brings both new challenges and fresh opportunities for applying Six Sigma. Challenges of Six Sigma in the Digital Era
sonamurgai
Sep 252 min read


Choosing the Right Metrics: CTQ, KPIs, and Beyond
In Lean Six Sigma and broader business improvement efforts, success is only as strong as the metrics that guide it. Organizations often measure a lot, but not everything they measure truly matters. Choosing the right metrics—those that align with customer needs and business strategy—is critical for driving meaningful results. This is where concepts like Critical to Quality (CTQ) and Key Performance Indicators (KPIs) come into play. Why Metrics Matter Metrics act as the comp
sonamurgai
Sep 222 min read
bottom of page
