Resources

When embarking on a Six Sigma project, it’s easy to jump into data and process maps. But without first listening to the Voice of the Customer (VOC) , you're building solutions on shaky ground. VOC is the foundation of customer-focused problem solving, and Six Sigma provides powerful tools to capture and act on it. In this blog, we’ll explore the most useful VOC tools , when and how to use them, and how to turn qualitative feedback into actionable project direction. Why VOC Ma

Implementing Six Sigma successfully is more than just following the DMAIC methodology—it’s about precision, people, and perseverance. Whether you're a Green Belt just getting started or a seasoned Black Belt, these 10 tips will help you deliver real impact through your Six Sigma projects. 1. Choose the Right Project Not every issue needs a Six Sigma project. Select problems that are chronic, measurable, and have a clear business impact. Use criteria like cost of poor quality

In the world of Lean, one mantra stands out: “What gets measured gets managed. What gets seen gets improved.”  Visual Management is a key component of Lean systems that turns this philosophy into practice. By making performance, standards, and problems visible in real time, it fosters faster decision-making, accountability, and continuous improvement. Whether you're on a factory floor, in a hospital, or managing a tech team, visual cues can eliminate ambiguity and enhance com

In any process improvement project, especially within Lean or Six Sigma frameworks, we often generate a long list of potential solutions. The challenge? Choosing which ones to pursue. That’s where the Control Impact Matrix  becomes an indispensable decision-making tool. What is a Control Impact Matrix? The Control Impact Matrix is a visual tool used to prioritize improvement ideas based on two factors: Impact  – How much benefit or value a solution will bring. Control  – The

Takt Time is a foundational concept in Lean thinking, especially when striving to establish One Piece Flow within a process. Derived from the German word Takt , meaning "pulse" or "beat," it represents the rhythm at which a product or service must be completed to meet customer demand. Much like a conductor sets the tempo for an orchestra, Takt Time sets the pace for operations, ensuring production aligns with consumption. What Is Takt Time? At its core, Takt Time is the rate

One of the most powerful drivers of successful Lean transformation is not just tools or frameworks—it’s people. Employee engagement is the engine behind sustainable Lean change. When frontline staff are energized and invested, Lean becomes more than a set of projects—it becomes part of your organization's DNA. But how do you move from superficial involvement to genuine engagement? Here’s a comprehensive look at how to bring your employees into the heart of your Lean journey.